RAG chatbot for e-commerce stores in Barcelona
Pre-sale questions convert 3× better than post-sale, but live chat costs too much to staff 24/7.
Why e-commerce stores in Barcelona pick rag.art
- Answers sizing, shipping, returns, compatibility from your product catalog.
- Escalates to a human when basket value > threshold.
- Never promises what your policy doesn't allow — hard-coded guardrails.
About Barcelona
Barcelona — Catalan + Spanish bilingual market. Tourism + SaaS hub.
Our e-commerce store template ships with ES and EN greetings, weekday and weekend shift handling, and compliance defaults aligned to Spanish regulation. You can have a working bot today, not next quarter.
Frequently asked questions
Does it integrate with Shopify?
v1 reads the public storefront via URL ingest. Native Shopify app on the roadmap.
Can it process refunds?
No. It drafts the refund request; a human confirms.
What's the cost per conversation?
≈ €0.02 at the Growth tier with gpt-4o-mini retrieval.
Related pages
- All e-commerce stores pages · see the template across other Spanish cities.
- Chatbase vs rag.art · why mid-market teams switch.
- Blog · field notes on RAG, compliance, and GTM.