RAG chatbot for hotels in Sevilla
Reception handles 40+ 'is breakfast included?' messages a day across 4 channels.
Why hotels in Sevilla pick rag.art
- Room types, amenities, check-in hours — in the guest's language.
- Knows the difference between 'booking question' and 'in-stay issue'.
- Sends in-stay complaints straight to the front desk with context.
About Sevilla
Sevilla — Andalusia capital. Tourism-heavy, family-run SMEs dominant.
Our hotel template ships with ES and EN greetings, weekday and weekend shift handling, and compliance defaults aligned to Spanish regulation. You can have a working bot today, not next quarter.
Frequently asked questions
PMS integration?
v1 answers from your website + uploaded info sheet. Native PMS sync is post-sprint.
Can it handle group bookings?
It routes to the MICE team with captured context (dates, headcount, rooms).
Multi-language fluency?
EN / ES / FR / DE / IT / PT out of the box. Underlying model is gpt-4o-mini.
Related pages
- All hotels pages · see the template across other Spanish cities.
- Chatbase vs rag.art · why mid-market teams switch.
- Blog · field notes on RAG, compliance, and GTM.